FAQs

faqs
  • GENERAL QUESTIONS

  • Are TallMenShoes.com elevator shoes comfortable?

    Our shoes will invisibly add 2 to 5.2 inches in height without losing any comfort. Every pair of our shoes are made with the best care and from high-quality leather. The lightweight hidden insole ensures that our shoes weigh no more than normal footwear. Our hidden increasers are made with a soft material containing a massaging sole that enhances your comfort level. As a result, you can wear our shoes on a daily basis without experiencing any discomfort.

    Our shoes are made so that the shoes will not slip off, while providing the comfort and room needed for your feet. While adding height, the insoles will help absorb impact and cushion your feet. In every pair of our shoes, there are mid-insoles that help prevent deterioration to the insoles and provide air circulation. Our outer soles help you feel comfortable by allowing a natural instep.

  • What are the benefits of wearing TallMenShoes.com elevator shoes?

    Along with an increase in height, our Elevator Shoes will help promote better posture. The internal build-up offered by our shoes helps improve posture by providing necessary support. When you are feeling tall and standing straight, it will give you a feeling of positivity and well-being. Studies have also shown that taller men get the job done. When it comes to getting more respect, getting the promotion, and even getting the girl, the possibilities are endless. With more than 800 styles in stock to choose from, we are sure to have something to fit every need.

  • Can I change the height increase level on a particular style?

    The simple answer is no, because the height of a shoe has to blend with style's design. For example, we can never make dress shoes with 5-inch heels. It can only go as high as 4 inches. We are working on bringing different heights for our styles and hope they will be available in the near future, but only if they meet our high demands for appearance and quality. All of the height increasers in the shoes are sewn into the shoes and are not removable. This ensures the longevity and durability of the shoes.

  • Will anyone know that I am wearing height increase shoes?

    Our shoes are designed with the appearance to be just like any non-height increasing shoe, only to be slightly taller in the back. By simply pairing your height increasing shoes with a pair of pants, it will cover up the back end of your shoes - thus making them unnoticeable.

  • I have a one leg shorter than the other, can you custom make shoes for leg discrepancy?

    Unfortunately, we are unable to accommodate that. We are a shoe retailer; any alternation will have to be done by a shoe repairer or shoe smith. However a sizeable portion of our customers have leg discrepancy and achieve great result using our adjustable insoles to balance out left and right height. 

  • I'm looking for a pair of shoes for a wedding. Are there any shoes made specifically for tuxedos?

    Yes, we do have a selection items that are made with fully leather bottoms, which are ideal for a dance floor. Discerning gentlemen who know all about the quality of leather soles will love our selection.

    Please visit https://www.tallmenshoes.com/leatherbottom.html

  • Do I need to make alterations to the length of my pants?

    In most cases, there is no need to alter your pants. Wearing slightly longer trousers with larger legs will help optimize the invisible effect, however. Trousers should have sufficient margin so that they nicely fall over the end part of the shoes, where the shoe begins to lift up. Slightly longer pants are recommended for our extra height-increase styles.

  • Is the sizing different for your shoes?

    All of our shoes are listed in US sizes. Most of the shoes are true to size, meaning that you should order your normal shoe size. If a certain style fits otherwise (large or small), there will be indication in the description that we advise to order a larger or smaller size.


    For International Shoe size conversion, please see our size help page for reference.

    *The sizing chart is a recommendation - we cannot guarantee a perfect fit.* 

    We offer the MOST return friendly return policy in the industry. 

    *The largest size we carry is US 11.5 to 12.*

  • Can I put your insoles into regular shoes?

    Our insoles are designed so that they may be worn with regular shoes. We do recommend that they be worn with high-profile shoes to ensure the best comfort. Shoes with low profiles, such as loafers, will not allow the necessary room for your feet when the insoles are inserted. We offer a large variety of insoles that are available to fit the individual needs of our customers.

  • Why is my real height gain less than the advertised increase?

    Elevator shoes are designed to increase a person's height by adding extra inches to the sole of the shoe, typically at the heel. However, the actual height gain a person experiences when wearing elevator shoes may be less than the advertised height gain for several reasons.

    One reason is that the height gain is measured at the heel, but when a person wears the shoes, they are standing on an incline. This incline creates a triangular shape between the foot and the ground, which reduces the actual height gain.

    Another reason is that the height gain can vary depending on the individual's weight and foot compression. The weight of the individual can compress the shoe's sole, which can reduce the height gain. Additionally, the size and fit of the shoe can also affect the height gain. If the shoe is too big or too small, it may not provide the advertised height increase.

    Finally, external factors such as humidity can also affect the height gain. When the air is humid, the material in the shoe's sole can become softer and more pliable, which can reduce the height gain.

    Overall, while elevator shoes can provide some additional height, the actual height gain may be less than the advertised height due to a variety of factors.

  • What are elevator shoes, and how do they work?

    Elevator shoes are footwear designed with an insole that includes hidden lifts or height-boosting elements. These lifts are strategically placed to increase the wearer's height discreetly. Elevator shoes can provide an additional 2 to 5 inches (or even more) of height, depending on the specific design.

  • Why do some people prefer wearing elevator shoes?

    A: There are several reasons why people choose elevator shoes:

    1. Confidence Boost: Elevator shoes can enhance an individual's confidence by making them appear taller. Increased height can contribute to a more commanding and authoritative presence.

    2. Improved Appearance: Taller individuals often appear more attractive and proportionate. Elevator shoes can help create a more balanced and appealing aesthetic.

    3. Fashion Flexibility: Elevator shoes come in various styles, from formal to casual. They allow wearers to incorporate height enhancement seamlessly into their wardrobe.

    4. Correcting Height Disparities: Some individuals may have a desire to correct minor height disparities between themselves and their partners or peers. Elevator shoes provide an easy solution for such situations.

    5. Enhanced Self-Esteem: Feeling taller can boost self-esteem, leading to a more positive self-image and improved social interactions.

  • Are elevator shoes suitable for everyone?

    Elevator shoes are generally suitable for anyone who wants to enhance their height. However, it's essential to consider factors like comfort, style preference, and intended use. Some people may prefer them for special occasions, while others may choose to wear them daily. Individuals with specific medical conditions should consult with a healthcare professional before wearing elevator shoes.

  • SHIPPING

  • When will my order be shipped out?

    If you are able to place an order for an item online, that means we have it in stock. In-stock items that are ordered by 1 p.m. Pacific Standard Time are shipped on the same business day. Orders placed after 1 p.m. or during the weekend will be shipped the following business day.

    Depending on the items ordered, it can also ship from a East Coast fulfillment center for faster delivery. Please look out for your tracking notification email as soon as we ship. 

  • What method of shipping do you use?

    We use FedEx for most domestic United States addressees; UPS or USPS (United States Postal Service) for International customers.

  • When will I receive my order?

    Most orders under normal circumstances that are shipped to addresses in the continental U.S. will arrive in two to four days.

    We use multiple communications to inform you the estimated delivery date including SMS, email tracking update notifications, carieer notification etc.

  • How will the package I receive be like?

    To ensure the privacy of our customers, all packages are shipped in a discreet manner. Packages will arrive from "TM Shoes" wrapped in plain brown paper. This is to ensure that the contents are not disclosed. International packages are shipped with a customs declaration of contents as "Men's Footwear."

  • Can I purchase your shoes from a store?

    We have a store in California that is open to the public.

    Business Hours: (Pacific Standard Time)

    9 a.m. to 5:00 p.m. Monday through Friday.
    Closed on Saturday and Sunday.

    9900 Hayward Way
    South El Monte, CA 91733

  • How much will it cost to ship my order?

    It depends on the combined weight of your order and where the order is going to. You can calculate the shipping cost and time once you have everything you want in the shopping cart and checkout. On the first checkout page, toward the bottom of the page is where you can find the shipping calculator. Enter your ZIP/postal code and country and shipping time and cost will calculate automatically.

  • Do you ship internationally?

    Yes! We ship to most countries. And we ship them fast! Same-day if order is placed before 1 p.m. Pacific Standard Time.

  • I live outside of the U.S. How do I get the shoes and what is it going to cost?

    We can ship your order to any countries by FedEx or USPS (United States Postal Service). The order will be delivered to your doorstep. Shipping cost and time depends on your order item and location. You will have to calculate during checkout.

  • If a shoe is out of stock, can I special order it?

    Unfortunately, we cannot special order or custom make any shoes. All shoes and insoles will come in pairs. There is no way we can just sell "one side" of them. 

    We CAN special order something, but it would just require a massive volume due to production requirement. 

  • Can I cancel or change my order?

    Given the fast speed with which we process orders, you need to contact us via phone or chat immediately after your order placed.

  • My package is late. Can I get a refund on the shipping cost?

    Most of our packages are shipped via FedEx, and you are entitled to reimbursement in case the delivery is late. Unfortunately, USPS does not grant Guarantee Service Refund on delivery date.

  • My order is over $50. Why am I getting charged for a shipping cost?

    The free shipping applies to delivery in the 48 continental states of the U.S. via FedEx. Internationals, Hawaii, Alaska, PR and APO addresses are not included.

  • Does shipping days count weekends?

    FedEx will not count weekends. USPS (Postal Service) does count Saturday and in some cases, even Sundays.

  • Do you ship to APO/FPO military based addresses?

    Yes, please make sure to select USPS (United States Postal Service) as your shipping carrier.

  • My tracking record of the package showed delivered, but I have not received my order. What do I do?

    In this case, the package is probably lost. Please contact us to file a lost package inquiry immediately.

    PS: sometimes delivery driver may purposelyi "hide" your package for security reason, please search the area if you are unfamiliar with the delivery addresses. 

  • Why is the international shipping cost so high?

    It is the nature of the United States shipping cost structure. We guarantee to make no profit on shipping cost. And we only use the most reliable carriers and level of shipping.

  • I am not going to be home when my order is delivered. Do I need to sign for it?

    It is entirely up to the delivery personnel whether your package will be left or not. The driver will not leave the package if it is not a safe area.

  • Where is my order shipping from?

    All orders are shipped from California; our warehouse is located in South El Monte, CA 91733.

  • RETURN

  • Do you have a catalogue?

    Yes, we do have catalogues available.

    Contact us to receive a latest version of brochure in the mail. 

  • What is your return policy?

    You are welcome to return the order within 180 days for a refund, up to 180 days (6 months) for store credit or exchange.

    For return shipping cost, we provide FedEx prepaid return label for orders in the U.S. 48 states. The first return label is FREE for returns for exchange or store credit. Orders returned for refund using the prepaid return label will deduct $10 off the refund amount.

    We pride ourselves by offering customers the industry's best return policy. The only thing we ask is not to return any WORN shoes that is has severe wrinkle, scraped bottom with dirt. 

  • Do I need to fill out a Return Authorization Form?

    Our return form is quick and easy. Everything is done online you can complete the whole process in 3 mins or less. 

    LINK FOR RETURN FORM

  • If I am returning/exchanging my order at your store, will I still need to fill out a Return Authorization Form?

    No, please come in and we will take care of your return / exchange process.

    9900 Hayward Way, South El Monte, CA 91733.

    Business Hours 9am - 5pm, Mon ~ Fri